AI Receptionist · Built for Africa

AI customer support built for African businesses

Responding to your customers on all channels. YeloDesk is an AI-powered front desk system for African businesses. An AI for your business that answers calls, responds to WhatsApps, takes bookings, and follows up with your customers around the clock. Escalates to real humans.

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Trusted by retailers, clinics, salons & agencies across SA
01 / The Problem

Never miss an order, booking, or sale again.

Empower your current team with YeloDesk AI. An AI platform for SMME's that works with your current team.

01 — Missed calls

Calls go to voicemail.

After-hours, lunch breaks, peak periods — every unanswered call is a customer who already messaged a competitor.

02 — Backlog

Messages pile up overnight.

WhatsApp, Messenger, Instagram, SMS — your team wakes up to a backlog and your customers wake up still waiting.

03 — Lost revenue

Bookings slip away.

Manual scheduling, missed confirmations, no-shows. Revenue lost not because customers didn't want to book — but because nobody booked them in.

02 / The Solution

All channels.
One inbox.

YeloDesk unifies WhatsApp, voice, SMS, email, live chat, and social messaging into a single AI-powered workspace. AI answers instantly. Bookings happen automatically. Real humans take over the moment it matters.

WhatsApp Voice Calls SMS Email Live Chat Messenger Instagram
03 / How it works

Live in minutes. Working around the clock.

Three steps from sign-up to a fully-staffed AI workforce handling your conversations — without a single line of code.

01

Connect

Plug in your channels — WhatsApp, voice, email, social — in minutes. No engineers required.

02

Train & Automate

Train it with your business data. AI answers, books, sends OTPs and reminders, and runs your campaigns. Trained for your business.

03

Escalate

When a real person matters, AI hands the conversation cleanly to your team — context intact.

04 / What it does

Four pillars. One platform.

Everything you need to handle customer conversations end-to-end — from the first hello to the last follow-up.

AI Conversations

Live WhatsApp chat, voice calls, voice notes, and intelligent escalation to real agents.

WhatsApp Chat Voice Calls Smart Escalations

Bookings & Tasks

Appointments, confirmations, reminders, and follow-ups — handled automatically while you sleep.

Appointments Reminders Task Queues

Campaigns & SMS

Bulk SMS, promotions, OTPs, alerts, and re-engagement — at scale, without the spreadsheet.

Bulk SMS OTPs & Alerts Cart Recovery

Integrations

Drops into the stack you already run — e-commerce, logistics, APIs, databases. No re-platforming.

Shopify & WooCommerce Courier Guy QuickBooks Zoho Invoices + More Apps APIs & Databases
05 / YeloVoice

Voices that sound
South African.

Because they are. AI voice trained on local accents, fluent across multiple languages, and never off the clock.

  • Automated inbound & outbound calls
  • Voice note transcription & smart replies
  • Appointment confirmations & reminders
  • Natural multilingual conversations
English isiZulu Afrikaans isiXhosa Sesotho
06 / Built for your industry

Tuned for the way you already do business.

Out of the box for retailers, clinics, hotels, salons, garages, and support teams — with industry-specific workflows ready on day one.

Online Retail

AI product search, order tracking, abandoned cart recovery, WhatsApp shopping. Plugs into WooCommerce, Shopify, and Courier Guy.

Medical Practices

Appointment scheduling, patient reminders, AI receptionist for clinics, and voice-assisted patient queues.

Hospitality

Guest bookings, check-in communication, room service requests, and review automation. Your concierge that never clocks out.

Automotive

Service reminders, repair updates, vehicle booking workflows, live customer chat — keeping bays full.

Salons

Stylist scheduling, booking automation, reminders, and loyalty follow-ups. Less DM-juggling, more chairs filled.

Support Services

Ticket escalation workflows, live agent handover, AI-powered FAQs, customer satisfaction tracking.

07 / Why YeloDesk

Built for Africa. Priced for SMMEs.

Most platforms were built for Silicon Valley budgets. YeloDesk wasn't — it was built here, for the way teams here actually communicate.

01

African-born

Built in South Africa for the way teams here actually communicate.

02

Mobile-first

Every workflow designed for the device your team already lives on.

03

Affordable AI

Enterprise-grade automation, priced for businesses that count every rand.

04

Scales with you

From one inbox to a hundred agents — same platform, same speed.

08 / Pricing

Priced just right.

Conversational AI for SMEs — pick the plan that scales with your business. Top up as you grow.

Starter
Free

For very small businesses just getting started.

  • 500 AI messages
  • 15 voice minutes
  • 1 user
  • Basic AI model
  • Prepaid top-up
Start Free
Best forSalons, freelancers, small shops
Business
R499 / month

For growing SMEs ready to automate.

  • 5,000 AI messages
  • 120 voice minutes
  • 2 users
  • Bulk SMS + WhatsApp
  • Mobile app & app connectors
  • General support
Choose Business
Best forClinics, garages, online stores
Most Popular Growth
R1,299 / month

For serious automation at scale.

  • 20,000 AI messages
  • 500 voice minutes
  • 5 users
  • Advanced AI models
  • Mobile app & connectors
  • Dedicated support
Choose Growth
Best forCall centers, franchises, agencies
Enterprise
Custom

Tailored at scale, with dedicated infrastructure.

  • Unlimited messages & voice
  • Unlimited users
  • Custom voice models
  • SLA support
  • High-volume routing
  • White-label options
Contact Sales
Best forLarge-scale & enterprise ops

Need to top up on the go? R0.30–0.60 per conversation · R2.10 per voice minute.

Let's talk

Support smarter.
Respond faster.
Delight customers.

YeloDesk empowers African businesses to communicate smarter, respond faster, and create better customer experiences — through one unified support platform.

Start Free → Book a Live Demo
yelodesk.com · hello@yelodesk.com