Contact · YeloDesk

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Sales, support, or partnership — we'll route you to the right person.

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We typically reply within 4 hours · Mon–Fri

About YeloDesk

Built in South Africa, for the way teams here actually talk.

YeloDesk started with a simple frustration: every customer support tool we tried was built somewhere else, for someone else. Silicon Valley pricing. Northern Hemisphere assumptions. Voice models that couldn't pronounce a single client's name.

So we built our own. An AI receptionist platform that speaks isiZulu and Afrikaans, prices in rand, and assumes WhatsApp is your front door — because for most African businesses, it is.

Speed Reliability Simplicity Human connection Modern African innovation

Languages spoken natively

24/7

Your AI never clocks out

To get started, forever

2 cities

Cape Town · Johannesburg

We're a small team. Engineers, designers, and customer-success folks who've all worked at the kind of SMME we now build for. If you reach out, a real person reads it. That's the bar.

Direct channels

Or reach us directly.

Skip the form if you already know who you need. Each line goes to the team that handles it.

Sales

Pricing questions, plan upgrades, custom enterprise pilots, and procurement docs.

sales@yelodesk.com →

Product support

Already a customer? Our help center has answers, and our team picks up the rest.

support@yelodesk.com →

Partnerships

Resellers, agencies, integration partners, and platform collaborations.

partners@yelodesk.com →

Press & media

Coverage, interviews, brand assets, and founder availability.

press@yelodesk.com →

Our offices

Drop in, if you're nearby.

Two studios, one country. We're hybrid by default, but the coffee's always on.

Cape Town

Headquarters · Western Cape

Address 12 Bree Street, City Centre
Cape Town, 8001

Phone +27 21 555 0140

Hours Mon – Fri · 08:30 – 17:30 SAST

Johannesburg

Studio · Gauteng

Address Workshop17, 138 West Street
Sandton, Johannesburg, 2196

Phone +27 11 555 0142

Hours Mon – Fri · 08:00 – 17:00 SAST

Quick answers

Before you write.

The questions we hear most often. If yours isn't here, the form's above.

How fast do you typically reply?

Within 4 business hours for sales, support, and partnership enquiries. Press queries usually within 24 hours. Replies come from a human — never an auto-responder.

Can I get a live demo before signing up?

Absolutely. Pick "Book a demo" in the form above and tell us a bit about your business. We'll set up a 30-minute walkthrough — usually within the same week.

Do you support businesses outside South Africa?

Yes. We're built for African SMMEs broadly and have customers across SADC. Voice models are strongest for South African accents and languages, with more on the roadmap.

I'm an agency — do you offer reseller terms?

We do. Mark "Partnerships" in the form or write directly to partners@yelodesk.com and we'll send our agency programme details.

Is my customer data secure?

Yes. We're POPIA-compliant, encrypt data at rest and in transit, and host primarily in South African data centres. Enterprise customers get a full DPA on request.